Can I change my ticket or get a refund if my plans change due to a military activation?

Military personnel and their immediate family are eligible to make changes without fees or to receive full refunds if a copy of the military orders is submitted with the request.

Requests for changes or a refund due to military activation must be made in writing to:

Pet Airways Customer Service

777 E. Atlantic Ave., Suite C2-264

Delray Beach FL 33483

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