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Transportation of Pets on flights operated by Pet Airways are subject to the following terms and conditions. By purchasing a ticket or accepting transportation, the Pet Parent agrees to be bound thereby.
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Our goal is to make every flight a safe and pleasant experience for our pawsengers. Therefore, we have provided the full text of our Contract of Carriage to allow our customers to understand our obligations and have appropriate expectations.
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If we have not met any of your expectations, don’t be shy to let us know by emailing our Customer Service Department at wecare@petairways.com or by phone to
1-888-PET-AIRWAYS (888-738-2479). We will respond as rapidly as possible
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| View our Contract of Carriage |
